Privacy Policy

Virtual Office & Room Hire Services

This Privacy Policy outlines how we collect, use, store, and protect your personal information in connection with our virtual office services and room hire facilities.
 

1. Commitment to Privacy

We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
 

2. What Information We Collect

We may collect the following types of personal information:
 

Personal Details

• Name

• Phone number

• Email address

• Business name

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Business Information

• Business registration details (if applicable)

• Mailing address usage details

 

Service Usage Information

• Room booking history

• Access times

• Communication records

 

Payment Information

• Billing details (processed securely via third-party providers)

 

3. How We Collect Information

We collect personal information through:

• Service enquiries and sign-ups

• Booking systems (e.g. online scheduling platforms)

• Email, phone, or in-person communication

• Payment processing systems

 

4. How We Use Your Information

Your information is used to:

• Provide virtual office and room hire services

• Manage bookings and access to facilities

• Communicate with you regarding services

• Process payments and invoices

• Comply with legal and regulatory obligations

 

5. Disclosure of Information

We may disclose your information to:

• Service providers (e.g. booking platforms, payment processors)

• IT and administrative support services

• Government or regulatory bodies where required by law

We do not sell or rent your personal information to third parties.

 

6. Data Security

We take reasonable steps to protect your personal information from:

• Misuse

• Interference

• Loss

• Unauthorised access, modification, or disclosure

However, no method of transmission over the internet is completely secure.

 

7. Storage of Information

Your information may be stored:

• Electronically (secure systems and software)

• In physical records (where applicable)

We retain information only as long as necessary for business and legal purposes.

 

8. Access and Correction

You may request access to the personal information we hold about you and request corrections if needed.

Requests can be made by contacting us directly.

 

9. Cookies & Online Systems

If you use our online booking systems or website:

• Cookies or similar technologies may be used

• These help improve functionality and user experience

You can adjust your browser settings to disable cookies if preferred.

 

10. Third-Party Services

We may use third-party platforms (such as booking or payment systems).
These providers have their own privacy policies, and we encourage you to review them.

 

11. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available upon request.

 

12. Contact

If you have any questions, concerns, or requests regarding your privacy, please contact us directly.